Privacy Policy for luxnest

Effective date: January 1, 2025

luxnest (referred to as 'we', 'our', or 'us') values your privacy and is committed to protecting your information when you use our website luxnest.vip (the 'Site') and related services for luxury apartment selection.

1. Information We Collect

1.1 Personal Information

When you register on the Site, request tours, or use our concierge features, we may collect information such as your name, email address, phone number, apartment preferences, and other details you provide.

1.2 Usage Data

We automatically gather data about how you access and interact with the Site, including your IP address, browser type, pages viewed, and duration of your visits. This helps us optimize our services and ensure a seamless experience.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze trends, and personalize your experience. You can set your browser to refuse cookies, but this may affect certain features of the Site.

2. How We Use Your Information

We leverage the information we collect to:

• provide and maintain our services;
• customize content according to your preferences;
• communicate updates, confirmations, and promotional material related to apartment tours;
• monitor Site usage and improve performance;
• detect, prevent, and address technical issues.

3. Cookie Policy

Our cookies serve the following purposes:

• Essential cookies to enable core functionality;
• Performance cookies to gather anonymous usage statistics;
• Functional cookies to remember your settings and preferences;
• We do not use cookies for any purposes beyond improving your user experience and ensuring the reliability of our services.

4. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• Right of access: request a copy of your information;
• Right to rectification: correct inaccurate data;
• Right to erasure: request deletion of your data;
• Right to restrict processing: limit how we use your data;
• Right to data portability: receive your data in a structured form;
• Right to object: oppose certain data uses, such as direct marketing.

To exercise any of these rights, please contact us using the details provided below.

5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, so we cannot guarantee absolute security.

6. Third-Party Links

The Site may contain links to external websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Contact Information

Address: 10 Bayfront Avenue, Singapore 018956, Singapore

Phone: +6587022947

Business ID: S6623024A

For inquiries or to submit requests regarding your personal information, please use our contact form.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with a revised effective date.

9. Acknowledgment

By using the Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.